Quickly find the answers and clear your doubts with our FAQ.
Reception
About the Hotel
Bookings
Your check-in can be done from 2 pm and your check-out must be done before 12 pm (noon).
Yes. You can enter before 2 pm upon payment of the early check-in fee. Please check the amount at reception. It is worth remembering that early check-in is only possible from 9 am and does not include breakfast, and apartments must also be available. Before this time, the amount charged will be one night.
Yes. you can leave after noon upon payment of the amount for late check-out. Please check the amount at reception. Please note that late check-out is until 18:00. After this period, a daily rate will be charged. Oh! And the late check-out also depends on the availability of apartments.
Breakfast starts at 6am and ends at 10am. We remind you that it is not allowed to bring breakfast food to the apartment. For any other type of need, we recommend talking to the Cup leader.
The gym is open from 6 am to 10 pm. It is free and must be used by up to 5 people from the same family or apartment.
For this purpose, there is a towel rental, which must be seen at the reception. The rental cost is R$5.00 per towel.
Yes, you can. Order your food, say the apartment and ask the delivery man to inform you of this at the reception. They will let you know when your items arrive.
Yes. It is free and can be requested from reception. Inform yourself about the cost in case of loss/damage and how to return it.
No. Access to apartments and common areas is not allowed for people who are not staying at the Reymar Express hotel.
If you are going to drink in the pool area, these must be on the tables that are in the area, it is NOT ALLOWED to drink inside the pool, as well as having bottles on the edge.
Our shop is close to reception, so you pick up the item you want to consume and request it to be released on your order, which can be paid on the spot or at check-out.
